DRAFT FOR OWNER AND LEGAL REVIEW · Updated 10 November 2026. Not yet offered for contractual acceptance. Operator details and business-only scope are owner-confirmed. Final processing agreements, transfer arrangements and operational retention/deletion/backup handling still need verification before general release.
1. Operator and scope
Entire Socials, Bercylaan 395, 1031 KP Amsterdam, The Netherlands, provides software for social media planning, media organisation and collaboration. Chamber of Commerce (KvK): 81858647. VAT identification number: NL003611782B93. Contact: contact@entiresocials.com. The service is offered exclusively to business customers worldwide, acting for purposes relating to their trade, business or profession. It is not offered as a consumer subscription. These proposed terms do not replace an existing contract until validly agreed.
2. Accounts and authority
You must be at least 18, able to enter into a binding business contract, and authorised to act for the subscribing business. Provide the business identity and billing details requested at signup or checkout. Provide accurate account and billing information and keep it up to date. Each invited person uses their own account; do not share credentials. The workspace owner is responsible for allocating roles and promptly removing people who no longer require access.
3. Security and roles
Protect your password and any second factor. Multi-factor authentication is mandatory for platform administrators. It is strongly recommended and optional for customers; an enrolled factor remains required until it is changed through an authorised security procedure. A password reset does not remove MFA. Report suspected compromise through support. Staff must verify account ownership before recovery or role changes. A client reviewer receives only the permissions granted to the relevant workspace.
4. Plans and team access
Your chosen plan, included features, price, billing interval and applicable currency must be shown before you subscribe. Current internal team limits are Personal: one person including the owner; Studio: five; Agency: ten. Pending internal invitations reserve a seat; client reviewers do not count as internal team seats. Features or connections that have not completed release acceptance are not promised as available simply because they appear in a reference preview.
5. New-customer offer
Eligible genuinely new customers receive the stated introductory price of USD $19.99 per month for the first two months, then the regular rate of the selected subscription. This offer does not include a complimentary migration month. Before payment, checkout must disclose the introductory duration, subsequent price, interval, currency, taxes and renewal conditions. The verified order and invoice determine the amount due.
6. Existing-customer migration
Eligible customers identified on the old-platform migration list receive one additional calendar month of platform use without charge under their verified migration arrangement, after activation and successful export import. An email-list entry or last invoice alone does not establish the continuing plan or tariff. Existing paid entitlement, billing interval, agreed tariff, discounts, cancellation instructions and any explicitly agreed complimentary account must be checked individually. Previously paid time must not be lost or charged twice. Importing data does not authorise cancellation or replacement of an old subscription.
7. Migration data and retention
Customers download their old export from www.entiresocials.com/closing using the old account if requested, retain a copy, and import it into the intended new workspace. Review the client mapping, captions, media and dates before relying on the import. Old-site access is transitional and depends on the legacy operator; support will publish a confirmed closure date before access is removed. A missing or inaccessible original media file cannot be recreated by an import. Keep independent copies of important source files.
8. Billing, renewal and cancellation
Recurring payments are processed through Stripe. We do not store full card details. Starting a paid subscription authorises the recurring charges disclosed at checkout until cancellation takes effect. Manage billing through the authenticated workspace when that function is available, or contact support. Cancellation, account deletion and migration are separate actions. You can request cancellation before the next applicable subscription renewal date. Cancellation takes effect on that first upcoming renewal date, at the end of the current paid subscription period; it does not end access immediately or restart the billing period. This means the relevant monthly or annual renewal date, not automatically the first day of a calendar month. Access continues through the paid period. Cancelling renewal does not itself create a prorated refund. Any applicable mandatory legal rights remain unaffected. Payment failures receive a 30-day access grace period under the platform policy; this does not forgive a valid outstanding balance.
9. Prices, tax and changes
Taxes and any currency conversion must be displayed accurately in checkout and on the invoice. A presently configured tax rate is not a general representation that all customers or jurisdictions are tax exempt. We will give clear advance notice of material price or contract changes and their effective date, subject to applicable law. Price changes do not retrospectively change completed billing periods. Any required customer consent must be obtained before applying the change.
10. Your content and instructions
You retain rights in your uploaded images, videos, captions and other content. You grant only the non-exclusive permission needed to store, process, display and transmit that content to operate the service and carry out your authorised instructions. You must hold the necessary copyright, trademark, privacy, talent, music and other permissions. The platform does not clear music licences or third-party rights for you. Review the destination, media, caption, schedule and timezone before approving or publishing.
11. Reviews and automatic publication
Internal approval records apply to the identified post revision. A later content change may require a new review. Connecting a social account, preparing a media copy, or viewing a planning preview does not itself publish a post. Automatic delivery requires an enabled and accepted publishing workflow, a valid account connection, suitable media and the required user instruction. Current service availability must be checked in the authenticated workspace. Do not assume that a connected network has passed end-to-end publication acceptance.
12. External providers
Payment, email, storage and social-network connections depend on external services. Where enabled, Zernio is the platform-funded intermediary for supported social connections. Third-party outages, revoked permissions, expired tokens, media restrictions or policy changes may interrupt a connection or delivery. Their terms may also apply. A successful platform request is not a guarantee that a network will publish, retain or promote the content. Confirm delivery status and avoid resubmitting an uncertain job until duplicate risk has been checked.
13. Acceptable use
Do not upload unlawful material, malware or content that infringes another person’s rights. Do not attempt unauthorised access, impersonate others, circumvent account limits, extract private data, disrupt the service or abuse support staff. Do not use connected accounts without their owner’s permission. We may investigate credible abuse reports and restrict the relevant activity proportionately while preserving evidence and giving notice when appropriate and lawful.
14. Platform intellectual property
Rights in the new platform’s software, design, branding and documentation remain with their respective lawful owners and licensors. Your subscription grants access to the service, not ownership of those materials. It does not grant permission to resell the service or use the Entire Socials brand independently without agreement.
15. Privacy and processing
The accompanying draft privacy notice identifies Entire Socials and describes account, workspace, support, billing and connected-service information. Financial records and operational customer content have different retention requirements. Workspace customers and the platform may have different data-protection responsibilities depending on the processing activity. Where required, a separate data-processing agreement must describe instructions, confidentiality, security, subprocessors, assistance, breach handling, deletion or return and audit arrangements. These terms alone are not that agreement. Do not upload unnecessary sensitive personal data or secrets.
16. Availability, support and recovery
Use contact@entiresocials.com or the authenticated support chat for assistance. No response time or uptime service level is guaranteed unless separately agreed. Maintenance and provider incidents may interrupt the service. We will communicate material incidents and available recovery steps. Do not send passwords, authenticator seeds, invitation codes or API keys in support messages. Restore requests are subject to identity verification, the available backup scope and the applicable retention policy; a recovery or backup capability that has not been tested is not promised as available.
17. Suspension, exit and data
We may suspend the minimum necessary access for a serious security risk, unlawful activity or material contract breach, subject to applicable notice and remedy rights. Payment issues follow the stated grace policy. Contact support before closing an account to discuss any available export and retention arrangements. Cancellation of payment does not by itself delete stored content. Required Dutch basic financial and tax records are normally retained for seven years after they cease to be current, with a longer period where a specific statutory rule applies. This fiscal requirement does not give every uploaded image, video or account record a seven-year retention period. Other personal data is retained only as necessary for the stated purpose, applicable legal obligations and documented claims or security needs. Final operational deletion and backup handling must be verified before general release.
18. Responsibility and dispute handling
Each party is responsible for its own breach of contract and applicable law. This draft does not impose a separate monetary liability cap, blanket waiver or indemnity. No provision excludes liability or remedies that cannot lawfully be excluded. Contact support with a clear description and relevant non-sensitive evidence so a complaint can be investigated.
19. Governing law and contract record
Entire Socials is established in The Netherlands and serves business customers worldwide. Applicable law and any competent forum follow the rules applicable to the contract unless a valid written arrangement provides otherwise. Mandatory legal protections remain unaffected. The final version must carry an effective date and be available before agreement, with the appropriate record of acceptance. A reference preview is not evidence that a customer accepted a contract.